2014-2015 Corporate Social Responsibility Report

Supply Chain Sustainability

Humana makes a concerted effort to bring our suppliers together to collaborate on improving environmental sustainability across our businesses and value chain.

We have made great progress on supply chain sustainability. In 2014, we organized our first day-long Humana Sustainability Forum on Waste Reduction. The forum provided an opportunity for dozens of suppliers to openly discuss their experiences, share best practices, and identify joint opportunities to reduce waste.

We also initiated our first-ever supplier sustainability scorecard in 2015. The scorecard helps us identify suppliers that uphold environmentally sustainable business practices, understand gaps that may exist in their goals and performance, and determine strategies for addressing the gaps. We distributed the Supplier Self-Assessment Sustainability Scorecard in October 2015 to a pilot group of our critical suppliers. Over the coming years, we plan to expand the scorecard effort to include additional suppliers based on spend, strategic relationship, and impact to the business. We also plan to include questions from the scorecard into our RFX process to help evaluate potential suppliers and to track supplier performance, so that we can facilitate working with suppliers who share our commitment to creating and maintaining healthy communities and a healthy planet.

Humana also works with suppliers to engage our associates in waste reduction and recycling. Our vendor-based initiatives include cellular device recycling, toner recycling, and print on demand. The initiatives and their associated environmental impacts provide a rallying point for our associates to take personal action that contributes to a healthier planet, and they create significant cost savings for our company. We even recently implemented new technology with our Human Resources team to reduce business travel associated with interviewing.


Supply chain sustainability successes Program start date Selected environmental impacts since program implementation 2014 2015
Recycling of mobile/cellular devices April 2014 ·  Mining reduction (copper, silver & gold): 434.6 lbs.
· Water contamination avoided: 105,511,428 gal.
· Release of lead avoided: 10.352 lbs.
1,060 devices recycled 4,110 devices recycled
Recycling of toners July 2012 · Saved aluminum: 3,590 lbs.
· Saved plastic: 13,574 lbs.
· Saved oil: 44.824 gal.
6,968 toners recycled 10,832
toners recycled
Print on demand April 2014 ·Paper waste reduction: 2,420,093 pages Installed on 228 devices Installed on 478 devices
Secure data destruction January 2011 · Saved trees: 174,067 trees
· Saved oil:  3,870,268 gal.
· Saved energy: 40,739,664 kWh
· Saved landfill space: 30,555 cu. yds.
·  Saved water: 71,294,411 gal.
9,908,011 lbs. of paper destruction at 390 sites 10,459,821 lbs. of paper destruction at 491 sites


Associate + environmental sustainability ➞